Lance is great! He is responsive with communications and experienced with Pentair products. He is a licensed contractor so can handle all electrical repairs and equipment installs. I have reliable pool cleaning service already, but needed certified Pentair tech to take care of my equipment repairs. Very professional. – Roger M.
Lance was awesome! Starting with the free estimate all the way through the process to completion Lance was extremely professional, polite, knowledgeable and timely. Lance explained the process step by step and once the work was done he cleaned up behind himself leaving his work area spotless. In addition to all of this Lance was more than fair with his pricing and stayed true to his estimate. I can’t say enough good things about this experience. Don’t waste another minute thinking about who to use for your pool repair/maintenance needs, Lance is one of a kind! – Natascha B.
I had called around to get pricing for a new pool pump bc mine was very old and finally broke. Lance helped me right away and quoted me a decent price over the phone after i sent pictures. He came out in a couple days and was very professional and kind. New pump is working great! Thanks Lance. I will definitely call SW Pool again for any pool issues. – Erin J.
Thank you Lance for getting the pool ready for another year! It looks great! Thank you for making the questions we had easier to understand! – Paul P.
I have used Lance twice now and both times he was on time, job was completed.
He seems to be fair on pricing even in these days of out of control costs. I plan on using him again in the future when needed. – Mike S.
Lance is knowledgeable, responsive, and his prices are reasonable. I highly recommend them. – Ken L.
Outstanding service! Would absolutely recommend this company! – Melissa C.
My husband and I just moved to Tucson. We are first time pool owners and needed help. We called Lance and he immediately responded. He setup a consultation for the next day. We were so very impressed with his knowledge. He got us squared away and provided exceptional support. We are so grateful. Lance is truly top notch!! – Luciana R.
We have been working with Lance at Southwest Pool Care since we moved to Arizona 5 years ago. In that time the pool has always looked great and have had some maintenance issues, but Lance has always gone above and beyond to explain and fix the issue. Recently we placed a service call through our home warranty due to a leak in our pool filter. The warranty company gave us the run around and never fixed the leak. So we hired Lance to replace the system. He came through and fixed the system quickly, and again went above and beyond when asked to submit the repair to our home warranty for reimbursement without question. I would also like to add that communication has been stellar and Lance with Southwest Pool Care always responds quickly if we have any questions or concerns about our pool, taking the time to tell you about your pool health. If you’re looking for a company to care for your pool, I highly recommend Southwest Pool Care. – Ryan S.
Southwest has taken care of my pool needs for years. They have worked with me on extra cleanings or if I notice problems. Their response time to my emails and texts are phenomenal. I appreciate their professional responses and work ethic, especially since I have a horrible tree that likes to mess up my pool every spring. Thank you for all your hard work! – Kim G.
Lance at Southwest Pool Care provided me with a very competitive quote for pump and filter replacement on our pool. He was extremely responsive, a good communicator and provides great customer service. He was here early and completed the install in a professional, timely manner. I can’t say enough about how nice it is to work with Lance. – Kurt G.
Lance is Awesome. I remember the days where I would have to get my water tested. Then I met Lance and our pool has been literally perfect ever since. Wonderful man to work with very professional. He has given us excellent advice. Our pump stop working and he did an great job at recommending the best fit and replaced our old one. Would Highly recommend!!! – Kerry A.
Southwest Pool Care exceeded my expectations! Lance was prompt, professional, and skilled. He drained the pool and installed all new equipment. Southwest Pool Care is by far the best of the five pool companies who have worked on our pool over the years. – Scott D.
After getting the run around from other companies (no shows, no callbacks, etc.), I found Lance. The first time I called, he picked up right away and actually seemed eager to help even though I am out of his regular service area. He showed up as scheduled, and on time! I am a first-time pool owner, and from the minute Lance started explaining water chemistry and my pool equipment to me I knew I had finally found the right person. Whenever I have a question or concern he is available to help via text or a quick phone call. His rates are very reasonable too! – Yannick A.
Lance is the real deal. He always goes above and beyond every visit. He not only knows the how but the why so problems are stopped before they happen. He also understand equipment. My filter was undersized (sold to me by my last company) for my pool and I was going through cartridges left and right. He explained because the pump was overwhelming the filter. Once I understood that he put in the right sized filter for my pool and pump and my pool hasn’t looked better. – Erik T.
My Pool has never looked better. Lance is an expert on pool care. I can highly recommend him. – Ellen H.
Great guy great service. Knows what he’s doing, makes it effortless. Thanks for fixing my pool and putting in that new salt cell. – Tarra W.
Had a great experience with Lance. He got my pool back to normal from a very green state. I liked that it is just him and no random techs coming in and out of my yard same person every time. When I do weekly services it will be with Lance. – Tracie S.
We own several vacation rentals and rental properties in Tucson and have recently begun using Lance for our pool service. Our pools look better than they ever have! Not only does he do an excellent job of caring for our pools but he has been willing to go above and beyond when helping us with special situations that come up with vacation rentals. He is always very professional, courteous and easy to communicate with. He is also very reliable and always is there for pool service when he says he will be. I really cannot recommend Lance’s pool service highly enough! Please give him a try! – Amber B.
Went over and above the call of duty, highly professional and knowledgeable about his business product. Would and will recommend him to friends and neighbors. – Ed T.
Lance came in after my pool man just stopped showing up. He got the pool back in order. Repaired my timer so it doesn’t run 24/7 saving me money. My pool has never looked better. – Jana C.
Lance answered right away. Came over right away ready to conquer our problem. He accessed the situation and took care of it. Very professional he knew what he was doing and wanted to make sure everything was perfect when he left. Also received a follow up phone message from him to make sure everything was ok. We will be calling him again and are extremely grateful that he was there when we needed him. He is also very reasonably priced. – Jessica R.
Lance was simply amazing. He took my pool from “green to clean” just like he said he would…in only 3 days. The price was completely reasonable. I will be calling again! – Ian B.
I found Lance by just doing a google search. Had to fire my last pool service (well-known large company) as the tech wouldn’t show up and claim they did (I was home all day), admitted it too! Many many issues.
Anyway Lance came over, all seemed good and we did a trial and he’s been amazing. Not one issue. He spends a good bit of time here and really pays attention. I have a saline pool and he is very knowledgeable about them.
It’s been maybe 6 months and I have weekly service. Couldn’t be happier and can confidently recommend him. Pool service shouldn’t be a cause of stress and Lance definitely takes ownership and pride in his work. – Bobby D.